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musicfan
Member
Posts: 2

Hi,

When I start floola it loads indefinitely and freezes. When I try to close floola I get a message “deviceartworkDB.checkITHMBfiles”. When I try to use itunes I get “error message 13019: unable to sync files”. My ipod works fine when not connected to floola. Please help! I am not great with computers.

Windows 7
ipod nano 5th g.
floola 2011r3

Sid32
Moderator
Posts: 653

go into ipod_control folder, might be hidden, cut all the files in the artwork dir to another location. Run Floola. It should work now.


musicfan
Member
Posts: 2

beautiful – thanks for the quick response!

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