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CWilson
Member
Posts: 6

I was running Floola v5.5 without problems, then once the new version was released, Floola would automatically shut itself down after telling me that the version had expired.

So I updated to v5.6, and after doing that, none of the songs on my iPod would show up when browsing through the iPod itself. I could still see and play songs on the iPod through Floola via a computer, but not through the iPod itself.

Then one day I started getting this error when Floola starts up:

“You added items to iPod using an incompatible software or your database version is outdated. In order to proceed using Floola please rebuild your database now.”

If I click Quit, Floola shuts down. If I click OK, I get this error message:

Function iPodMainDB_add.rewriteDBMHITs() as string
Sub databaseUpdateWindow.databaseUpdateWindow.rebuildThread_Run( databaseUpdateWindow.databaseUpdateWindow )

This error message causes Floola to freeze, and to get rid of the windows, I have to kill the Floola process.

I read on the Floola forums that opening iTunes and resetting the iPod might fix the problem, but that would erase all the songs on the iPod. I could manually copy the songs from the iPod to a hard drive, but that would miss my play lists, and the tags used by Floola would not be preserved.

I have used Floola with my iPod for a years now, and have built up a carefully organized music library with it. Floola’s song tags do not seem to be recognized by other programs.

I tried running the older version a Floola off my iPod, hoping I’d be able to copy the songs with tags to a hard drive… but Floola exits automatically, telling me that the version has expired. However, the older version of Floola first loads my music library successfully, before shutting down.

Is it possible to stop the older version of Floola from shutting down automatically when the expired version is detected?

Is there anything I can do to fix Floola’s database? Or if not, is there anyway to copy my songs off the iPod while preserving the tags applied to songs through Floola?

CWilson
Member
Posts: 6

Do any mods read these forums? I’d appreciate some feedback. My ipod has been pretty much dead for over a week. To summarize:

Is there any way to fix the database error I get, without resetting the iPod?

or

Is there any way to get an older version of Floola to work, without it automatically shutting down after an expiry message?

Sid32
Moderator
Posts: 653

Try loading the ipod in iTunes…

CWilson
Member
Posts: 6

Sorry, guess I forgot to mention that. I did try it, and iTunes gave an error message. I’m at work now and can’t check what the message was, but it said to reset the ipod to fix the problem. I want to avoid resetting the ipod if at all possible.

Guest
Member
Posts: 1149

check the repair iPod section in online troubleshooting: http://www.floola.com/home/docs_troubleshooting

CWilson
Member
Posts: 6

Thanks, the repair steps worked! I think I had tried that before, but I didn’t read the steps carefully enough.

I started Floola with ipod unplugged, chose Tools->Advanced->Repair
Answered “No” to Was the problem caused by Floola?

I first chose to use the latest database Floola thought was working, and it said the repair was successful, but when I started up Floola I got the same error.

So I repeated the repair, and chose the older database version, the repair was successful, and Floola once again works.

Do you know what might have caused the problem? I don’t want to scare myself like that again ;)

Could it have been caused by also having the older pre-v5.6 version of Floola on the ipod? I have always been keeping the previous version when there is an update, just in case something goes wrong, but in this case it didn’t help, so maybe there’s no point.

Guest
Member
Posts: 1149

There was a problem upgrading from 5.4 to a newer version without using iTunes in between.

CWilson
Member
Posts: 6

That would be the cause, then. Thanks for the help!

Tim_Bill
Member
Posts: 2

I did that library restore thing and it worked. Afterwards it said that the next time I open Floola it may need to do a database update and that it would only need to do it once. So when I opened Floola again it did the update and said that it would then quit Floola. The problem is anytime I try to open Floola now I get the same thing so it just quits everytime. Any suggestions? Anybody.

dede-fr
Member
Posts: 1

I have the same problem after a Floola update.
So I can’t use Floola anymore since each time I open it, it updates the ipod database in a way that it’s no more readable by the ipod.
Is there a solution or a mean to keep the old version of Floola that was working well ?

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